General Questions
Q. What are your main products?
TNW Co., Ltd is a company which focus on Solid Liquid Separation for over 10 years.
The key products includes:
- Screw Press
- Mobile Sludge Reduction System
- Polymer Preparation Unit (Automatic/Semi-Automatic )
- Dissolved Air Flotation (DAF)
- Screening system (Internally/Externally Feed Drum Screen)
- ect.
Q. Are You Trading Company Or Manufacture?
We are both a manufacturing company and a trading company. We have over 10000 square meters of independent factories, and our products are exported to over 50 countries and regions, with numerous engineering cases worldwide.
Q. Where Is Your Company Located?
Our factory is located in Yixing City, China, which is only 3 hours' drive from Shanghai (high-speed rail only takes 50 minutes). At the same time, we have branches or offices in both Wuxi and Chengdu.
Q. Do Your Products Have CE Certification?
Yes, We have multiple patents for invention and appearance, as well as certificates such as CE, ISO9001, etc.
Q. Do You Provide OEM Service?
Yes, we provide OEM services and expert level technical services.
Other Questions
Q. How Is Your Production Capacity?
We can produce over 1000 units of equipment annually per year, which can meet the shipping schedules of different customers.
Q. Do You Have After-Sales Service?
Of course, we provide video technical support, online support, spare parts, and maintenance and repair services.
Q. How Long is Your Warranty?
One year after the arrival of the goods. During this period, as long as it is not artificially damaged, we will send the damaged parts free of charge.
Q. Which Payment Methods Do You Accept?
T/T, L/C, Paypal, Cash, D/P, D/A, Western Union, Money Gram.
Q. How Can I Contact You?
Our email address : info@tnwcn.com , Phone number : +86 510 88153192. Please feel free to contact us for any questions regarding product selection and shipping.